Shipping Policy
- Order Processing Time
- Orders are processed within 2-3 business days (excluding weekends and holidays).
- Custom or made-to-order designs may require additional processing time, which will be communicated at checkout.
- Shipping Methods and Costs
- We offer standard and express shipping options through reliable courier partners.
- Shipping charges will be calculated and displayed at checkout based on your location and shipping method.
- Shipping Areas
- We currently ship to most locations within India and select international destinations.
- If your location is not listed during checkout, feel free to contact us for assistance.
Delivery Times
- Standard Shipping (within India): Estimated delivery in 5-7 business days.
- Express Shipping (within India): Estimated delivery in 2-4 business days.
- International Shipping: Delivery times vary by destination, typically ranging from 7-15 business days.
Please note that delivery timelines are subject to courier availability and any unforeseen delays.
Tracking Your Order
Once your order is shipped, a tracking number will be provided via email or SMS. You can use this number to track the status of your shipment on the courier’s website.
Important Notes
- Ensure the delivery address and contact information provided are accurate to avoid delays or misdeliveries.
- In case of failed delivery attempts, the courier service may attempt redelivery or contact you for further instructions.
- For urgent orders or special delivery requests, contact our support team at support@narthagi.com.
Customs and Duties (for International Orders)
For international orders, customs duties or taxes may apply as per the destination country’s regulations. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Returns and Refunds
For details on returns and refunds, please refer to our Returns and Refund Policy.
At Narthagi.com, we take pride in delivering our boutique designs to your doorstep with care and efficiency. For further assistance, feel free to contact us at support@narthagi.com
Thank you for choosing Narthagi!