Placing an Order
Ordering with Narthagi Boutique Design is simple and secure. Once you’ve found the perfect item, select your size and any customization options (if available), then add the item to your cart. Proceed to checkout, where you’ll enter your shipping details and payment information to complete the purchase. You’ll receive a confirmation email with order details and a tracking link once your item ships.
Order Processing Time
Orders are typically processed within 1-3 business days. Custom and made-to-order items may require additional time, which will be indicated during checkout.
Returns and Exchanges
We want you to love your purchase! If you’re not completely satisfied, we accept returns and exchanges on eligible items within 14 days of delivery. Items must be unworn, in original condition, and with all tags attached. Custom-made items are not eligible for return due to their personalized nature.
How to Return an Item
- Contact Us: Reach out to our support team within 14 days of receiving your item to initiate a return.
- Package the Item: Place the item securely in its original packaging.
- Ship the Item Back: Once approved, send the item to the return address provided by our team. Return shipping fees are the responsibility of the customer.
Once received, we will inspect the item and process your refund or exchange within 5-7 business days.
For further assistance with your order or to initiate a return, please contact us at [your email/contact details]. Our team is here to help make your shopping experience as seamless as possible.